Packaging + shipping cost is only 5 Euro flatrate worldwide. Price of products is pre-adjusted according to their weight to cover average shipping cost. Stocked products are sent out within 3 days. An order that includes any customized products, like assembled v3.x controller take 5..6 working days.
Delivery method: USPS / Hungarian National Post and Logistics. After sending out, package typically arrives after 4 working days in EU (8 working days to USA destinations). EU companies must provide EU-VAT-ID in the order note. Other customers might be obliged to pay custom-tax and VAT upon shipment (to their authorities, according to local import-laws).
Return policy
We only accept returns if
- we ship the wrong items
- or hardware fault, that was present at the time of shipping, can be proved,
Warranty is for the electronics only, not on any indirect damage on property or health.
Other returns are only accepted if items are undamaged and unmodified. These returns are subject to a 15% restocking fee.
Reasons may include:
- suitability concerns (for a particular purpose)
- functional issues related to freely downloadable software (firmware)
We do NOT accept returns because of
- Hardware problems caused by incorrect installations, such as - but not limited to
- incorrect supply voltage polarity or amplitude
- forgotten ground signals
- improper flyback connection
- overloaded outputs (lack of sufficient fuses)
For all returns, please contact us first to receive an authorization.
Customer Service Phone (USA): 1-802-764-5877 (language: English)
Customer Service Phone (EU): 36-1-257-3796 (language: English or Hungarian)
Email: info@acmv.us
Postal Address: 150 Belair Drive, Colchester, VT 05446, USA
Web site URL: www.acmv.us
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Versatile Engine Management Systems / / ACMV, LLC
